Privacy Policy

We collect the information you provide directly, such as your name, contact details, health history, symptoms and goals when you complete an assessment, book a consultation or contact patient support.

We also collect limited technical information automatically when you browse this website, such as device and usage data, to keep the site secure and working correctly.

Information is used to provide and coordinate your care, to connect you with licensed medical professionals, to arrange lab testing and prescribed treatment where appropriate, to process payments, to provide patient support and to comply with legal obligations.

Health information may be shared with the licensed medical professionals involved in your care, with laboratories where testing is arranged, and with the dispensing pharmacy where treatment is prescribed. We also use service providers who support our operations under confidentiality obligations.

We do not sell your health information.

We use administrative, technical and physical safeguards intended to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have rights to access, correct or delete certain personal information, or to object to some uses. Contact patient support to make a request.

You can opt out of marketing messages at any time using the unsubscribe link or by contacting us.

This website and our services are not directed to children under 18.

We may update this policy. When we do, the effective date on this page will be revised.

Questions about privacy can be directed to our patient support team at (844) 727-0370 or through our contact page.

This page is a plain-language summary prepared for the website. The final privacy policy is subject to review and approval by NRG Clinic's legal counsel before launch.