Terms of Use

NRG Clinic operates a telehealth platform that connects patients with independent, licensed medical professionals. NRG Clinic does not practise medicine and does not make medical decisions.

Content on this website is provided for general educational purposes and is not medical advice, diagnosis or treatment. Always speak with a qualified professional about your individual circumstances.

If you are experiencing a medical emergency, call 911 or go to your nearest emergency department.

You must be at least 18 years old and located in an area where care is available to use the services. Treatment is not appropriate for everyone, and eligibility is determined by a licensed medical professional following an evaluation.

Payment for a consultation or service does not guarantee that any medication will be prescribed or dispensed.

You agree to provide accurate, complete information about your health and to keep your account credentials secure. Providing inaccurate information can affect the safety of your care.

The content, design, branding and materials on this website belong to NRG Clinic or its licensors and may not be copied or reused without permission.

The website is provided on an 'as is' basis without warranties of any kind to the fullest extent permitted by law. To the extent permitted by law, NRG Clinic is not liable for indirect or consequential damages arising from your use of the website.

We may update these terms. Continued use of the website after an update means you accept the revised terms.

Questions about these terms can be directed to patient support at (844) 727-0370.

This page is a plain-language summary prepared for the website and is subject to review and approval by NRG Clinic's legal counsel before launch.