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Purchase Terms

These terms explain what you are paying for when you purchase a service through NRG Clinic.

Pending legal and pricing confirmation before launch

What you are paying for

Fees cover professional services such as evaluation, care coordination and support, together with any laboratory testing or medication you separately purchase where prescribed.

Payment for a service does not guarantee that medication will be prescribed or dispensed. A licensed medical professional decides what, if anything, is clinically appropriate.

No membership fee

NRG Clinic does not charge a membership fee and does not require a long-term contract to receive care.

Pricing

Current pricing for consultations, testing and treatment is confirmed by our patient support team before you commit. Prices are not published on this website and may change.

Payment methods

Accepted payment methods are confirmed at checkout. HSA and FSA cards may be accepted for eligible services where your plan administrator permits it; eligibility rules are set by your plan.

Shipping

Where treatment is prescribed, medication is shipped from the dispensing pharmacy in plain, unbranded packaging. Delivery timing and any shipping charges depend on the pharmacy and your location, and are confirmed with your order.

Cancellations and refunds

Prescription medication generally cannot be returned once dispensed, for safety reasons. Cancellation and refund eligibility for professional services is confirmed by patient support.

Contact

For billing questions, contact patient support at (844) 727-0370.

This page is a plain-language summary prepared for the website. Final purchase, refund and shipping terms are subject to confirmation by NRG Clinic before launch.

This page is for educational purposes only and is not medical advice. All treatments require an evaluation by a licensed medical professional, and treatment is not appropriate for everyone. Eligibility, testing and prescribing decisions are made following that evaluation. Payment for a consultation or service does not guarantee that any medication will be prescribed or dispensed. Individual results vary.